Terms & Conditions

Welcome to Europe Vape. By using our website europe-vape.com, you agree to the following Terms and Conditions. These terms apply to all purchases made on our platform, whether for personal use or for resale. If you do not agree with these terms, please do not use our website. By placing an order on europe-vape.com, you confirm that you have read and accepted these Terms, as well as our policies regarding shipping, returns, and warranty.

1. About Europe Vape

Europe Vape is a leading online store and wholesale supplier of vape products in Europe. We offer a wide range of electronic cigarettes and e-liquids from trusted brands such as ElfBar, Vozol, HQD, Waka, ElfLiq, Chaser, Vozol Prime, Husky, Puffy, and many others, along with POD systems and accessories. Our customers include both private individuals and retail stores across Germany, the Netherlands, Spain, Italy, Portugal, Poland, Austria, and other European countries.

Whether you are an individual customer or a business buying in larger quantities, Europe Vape offers competitive prices, volume discounts, and secure shipping across the European Union.

2. Ordering from Other Countries

Europe Vape primarily serves customers within the European Union. However, you may place an order from other countries as well. It is your responsibility to be aware of the laws and regulations in your country regarding the purchase, import, and use of vape products. Europe Vape is not responsible for any restrictions, customs fees, or legal issues that may arise in your country.

3. Age Verification

Europe Vape sells exclusively to adults aged 18 or older (or the legal age in your country of residence). You must be of legal age in your country to purchase nicotine-containing products. If you are not of legal age, you may not place an order with us — not even through a third party. By placing an order, you confirm that you meet the age requirement.

4. Product Use

Our vape products are intended exclusively for adult use. Nicotine is an addictive substance. If you are unsure whether you should use nicotine-containing products, please consult a healthcare professional before purchasing. Our products are not intended as medical devices or smoking cessation aids. You use our products at your own risk.

5. Intellectual Property

All content on europe-vape.com, including text, images, logos, graphics, and software, is the property of Europe Vape and is protected by copyright and intellectual property laws. You may use parts of the website to place an order, but you may not copy, reproduce, distribute, or republish any content without our prior written permission.

6. Trademarks

All product names and brand logos displayed on our website are trademarks of their respective owners or of Europe Vape. You may not use these names or logos without the express permission of the rightful owner.

7. Consumer Rights and Right of Withdrawal

If you are purchasing as a consumer (not for business purposes), you have the right to withdraw from your purchase within 14 days of receiving the order, in accordance with EU Consumer Rights Directive 2011/83/EU. To exercise this right, please contact us at support@europe-vape.com. Note that for hygiene and safety reasons, sealed vape products that have been opened after delivery may not be eligible for return.

8. Statutory Warranty

All products sold on europe-vape.com are covered by the statutory warranty of 2 years for consumers, as required by EU law. This warranty covers defects in conformity that exist at the time of delivery. For details about how to claim a warranty, please refer to our separate Warranty Policy page.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Europe Vape shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products. This does not exclude or limit our liability for personal injury, gross negligence, or wilful misconduct, or any other liability that cannot be excluded under applicable law. We do not guarantee that our website will always be available without interruption, errors, or delays.

10. Shipping and Returns

For detailed information about shipping, returns, and warranty claims, please refer to the dedicated pages on our website. By placing an order, you agree to these policies. We handle both retail and wholesale orders and offer fast and secure shipping throughout Europe.

11. Account Suspension

Europe Vape reserves the right to suspend or terminate your access to the website if you breach these Terms. Provisions relating to intellectual property, trademarks, liability, and indemnification will remain in effect even after termination.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of the country in which Europe Vape is registered. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of that country, without prejudice to the mandatory consumer protection rights granted to you under the law of your country of residence.

13. Indemnification

If you breach these Terms or misuse our website, you agree to indemnify Europe Vape against any damages, losses, or costs (including legal costs) that may arise as a result.

14. Links to Third-Party Websites

Our website may contain links to third-party websites. These websites are not under our control, and we are not responsible for their content, policies, or practices. Accessing such websites is at your own risk.

15. Changes to These Terms

We may update these Terms and Conditions periodically to reflect changes in our practices or legal requirements. The most current version will always be available on our website with a new effective date.

16. Contact

If you have any questions about these Terms and Conditions, please contact us at support@europe-vape.com.

Thank you for choosing Europe Vape. We look forward to serving you with high-quality vape products across Europe.